1. MPS /MRP Process Ownership in NAV

• Lead and manage the end-to-end Master Production Scheduling(MPS) and Material Requirements Planning(MRP) processes within Microsoft Dynamics NAV.
• Ensure planning parameters in NAV are correctly configured and maintained, including:

• lead times
• reorder policies
• safety stock parameters
• lot sizing rules
• replenishment systems
• demand planning inputs
• forecast consumption logic

• Drive system discipline to ensure MPS/MRP outputs are accurate, reliable, and aligned with business requirements.
• Review and optimize planning master data to improve system-generated proposals and minimize planning exceptions.
• Support the monthly, weekly, and daily planning cycles by ensuring NAV generates effective purchase, production, and transfer recommendations.
• Monitor and improve the quality of system outputs related to supply plans, shortages. Excess stock, and production scheduling.
• Work closely with planning, procurement, production, warehouse, and inventory teams to translate operational needs into ERP process improvements.
• Ensure planning transactions and system processes are executed according to standard operation procedures.
• Identify and resolve root causes of MRP instability, including inaccurate master data, BOM issues, routing issues, inventory discrepancies, and transactional discipline gaps                                                

2. NAV Functional and Technical Support

• Serve as the primary point of contact for NAV-related issues affecting planning, inventory, procurement, manufacturing, and related functions.
• Troubleshoot and resolve NAV issues raised by users, ensuring minimal disruption to operations.
• Analyze system errors, process failures, and data inconsistencies, and coordinate corrective actions.
• Provide hands-on support for NAV functional setup, issue diagnosis, testing, and user guidance.
• Liaise with internal IT teams, external NAV consultants, and developers where deeper technical intervention is required.
• Translate business issues into technical requirements and ensure solutions are properly implemented and tested.
• Support system upgrades, enhancements, patches, and change requests related to NAV.
• Maintain documentation of recurring issues, root causes, fixes, and process controls.

3. Master Data Governance

• Ensure the integrity of planning and inventory-related master data in NAV, including:
  • Item cards
  • BOMs
  • Routings
  • Vendor parameters
  • SKU classifications
  • Replenishment settings
  • Production and warehouse parameters
• Develop and enforce governance standards for data creation, maintenance, and change control.
• Conduct regular audits of critical data fields impacting MPS/MRP performance.
• Work with stakeholders to correct data inaccuracies affecting planning and execution.

4. ERP Improvement and Process Optimization

• Identify opportunities to improve ERP-supported planning and inventory processes.
• Drive continuous improvement initiatives to enhance:
  • Inventory health
  • Material availability
  • Plan accuracy
  • Service levels
  • System usability
• Recommend and implement process improvements, automation opportunities, and reporting tools within NAV.
• Partner with business teams to redesign workflows to improve ERP effectiveness.
• Support development of dashboards and KPIs for monitoring planning and ERP performance.

5. Cross-Functional Collaboration

• Work closely with Supply Chain, Production, Procurement, Warehouse, Finance, and IT teams.
• Ensure alignment between ERP planning logic and actual operational realities.
• Train and guide users on proper NAV transaction discipline and best practices.
• Act as a bridge between business users and technical teams.

6.  Reporting, Controls and Compliance

• Monitor key planning and ERP performance indicators such as:
  • MRP exception levels
  • Stock-outs due to planning failure
  • Excess and obsolete inventory risks
  • Master data accuracy
  • System issue resolution lead time
  • Planning adherence
• Prepare reports and insights for management on ERP planning performance and system-related risks.
• Ensure planning processes in NAV are controlled, documented, and auditable.
• Support internal controls and compliance across ERP transactions impacting inventory and supply planning.

Key Deliverables

• Stable and effective MPS/MRP execution in NAV
• Improved planning parameter accuracy and master data quality
• Reduced NAV-related operational disruptions
• Faster resolution of ERP-related issues
• Better planning visibility, inventory control, and material availability
• Stronger user adherence to system processes
• Continuous enhancement of NAV

Skills and Experience :

• Bachelor’s degree in Supply Chain, Engineering, Information Systems, Business, Operations Management, or related field
• ERP or Microsoft Dynamics certification is an advantage
• 5–8 years of experience in ERP management, supply chain planning, or manufacturing systems
• Proven experience with Microsoft Dynamics NAV in manufacturing
• Strong experience with MPS/MRP, production planning, and inventory control
• Experience supporting ERP users in fast-paced environments
• Manufacturing/FMCG/industrial experience preferred
• Strong knowledge of Microsoft Dynamics NAV (configuration, transactions, support)
• Understanding of:
  • MPS/MRP logic
  • Demand and supply planning
  • Production orders
  • BOMs and routings
  • Purchase planning
  • Warehouse and stock movement transactions
• Ability to investigate and resolve NAV issues (functional and basic technical level)
• Understanding of ERP data structures, master data dependencies, and transaction flows
• Strong Excel and reporting skills
• Ability to support UAT, system testing, documentation, and change implementation
• SQL or NAV development knowledge is an added advantage
• Strong NAV technical + functional expertise
• Deep understanding of production planning, MPS/MRP, and inventory processes
• Able to troubleshoot system issues and understand operational impact
• Capable of owning planning processes and improving system efficiency