Operations Excellence (Manager-Level Talent) - Expression of Interest

Nairobi, Nairobi, Kenya

Full Time

Experienced

With BURN’s continued growth comes increased complexity in our operations. We are constantly on the hunt for new talent, adept at managing cross-functional processes and systems to meet organisational goals.
These roles combine subject matter expertise, operational excellence and service delivery. You'll dive deep into processes, challenge assumptions, uncover hidden insights, and communicate findings that drive tangible change in your specific department or area of interest.
If you thrive at the intersection of data analysis, process optimisation, and strategic problem-solving, we want to hear from you.

Responsibilities

Develop a deep understanding of interdependencies contributing to key Carbon and Commercial metrics
Spend significant time in the field, seeing first-hand how key stakeholders – customers and sales agents - interact with BURN
Proactively assess process and system outputs to spot inefficiencies and underperformance
Conduct hands-on investigations to identify root causes of operational issues
Analyse blockers/challenges/problems from multiple angles, questioning data and challenging assumptions
Communicate complex findings in clear, concise language to all levels of the organisation
Develop and cross-functionally implement actionable recommendations backed by data and real-world observations
Manage and motivate in-department teams to meet goals on schedule and on budget

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Operations Excellence (Manager-Level Talent) - Expression of Interest

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