• Training Delivery & Facilitation
  • • Deliver structured training sessions for new and existing sales personnel, using adult learning principles to maximise retention and practical application.
    • Facilitate Train-the-Trainer (ToT) programs for Team Leaders (TLs), Territory Sales Managers (TSMs), and Regional Sales Managers (RSMs) to build internal training capacity.
    • Adapt training delivery methods to suit diverse audiences, ensuring inclusivity and effectiveness.
• Team Coordination & Administration
  • • Collate, analyse, and execute day-to-day training needs in the sales and field operations teams in alignment with the Training Lead’s directives.
    • Coordinate logistics for all training activities, including scheduling, materials preparation, and participant communication.
    • Liaise with external trainers when necessary to support specialised learning interventions.
• Monitoring, Evaluation & Continuous Improvement
  • • Systematically collect and analyse feedback from trainees and trainers to identify improvement areas in content, methodology, and delivery.
    • Monitor post-training performance and knowledge retention, proposing remedial actions where required.
    • Track and report training attendance, completion rates, and learning outcomes as per set KPIs.

• Content Familiarity & Learning Resource Management
  • • Stay up-to-date with Burn Manufacturing’s Biomass training curriculum and content to ensure accurate and effective delivery.
    • Support in localising training materials to enhance cultural and market relevance in conjunction with the Training Lead.

Success Metrics (Aligned to Burn KPIs) Commercial-Facing KPIs (80%)

• • • ≥90% Training Attendance
    • ≥80% Knowledge Retention (via LMS or quizzes)
    • Measurable Pre vs. Post Sales Uplift
    • ≥80% Quality of Agent Interaction (QoAI)
    • Training delivery within approved budgets

Internal Team KPIs (20%)

• • • ≥95% Training Completion vs Schedule
    • 100% Sessions Delivered per Training Calendar.

• • Minimum 3 years’ experience in training facilitation, learning delivery, or sales enablement, preferably within clean energy, FMCG, or related sectors.
  • Strong facilitation, presentation, and communication skills.
  • Good command of adult learning principles and ability to apply them practically.
  • Organised, proactive, and able to manage multiple training sessions within tight timelines.
  • Knowledge of clean energy products, biomass stoves, or carbon markets.
  • Familiarity with digital learning tools and simple LMS platforms.
  • Passion for climate change education and environmental sustainability.
  • Learner-Centred Delivery: Designs and facilitates training with the learner’s needs in mind
  • Adaptability: Adjusts approaches based on trainee feedback and learning assessments
  • Collaboration: Works effectively with team members, sales leaders, and external partners
  • Attention to Detail: Ensures accurate and thorough delivery of training content
  • Initiative: Proactively identifies learning needs and proposes solutions
  • Knowledge of the carbon market, climate change causes, and environmental impact will be an added advantage.